1 True Health
Abstract: Current electronic health records are largely fragmented. This makes it difficult for patients to get a complete view of their health information and for healthcare providers to coordinate care. 1 True Health’s platform aims to solve this problem by providing a centralized location for patients to store their health records and by giving healthcare providers access to this information. This study presents heuristic evaluation of 1 True Health’s two digital solutions: trueCare and Carium. The aim of this heuristic evaluation is to analyze the user interfaces of the two primary digital solutions offered by 1 True Health. The goal is to provide design recommendations that enhance overall usability, acceptability, and user experience for 1 True Health. This will better enable them to fulfill their mission of empowering individuals and healthcare providers.